Frequently Asked Questions

Question 1

How much do plantation shutters cost?

Accepted Answer

The cost depends on size, materials, and the style you choose. We provide a detailed, no-obligation quote after your free home survey — there are no hidden costs.

Question 2

Do you offer a free survey?

Accepted Answer

Yes. We offer a completely free, no-obligation home survey across Dorset, South Somerset and East Devon. One of our specialists will visit your home, measure your windows, discuss your options, and provide a written quote. There is no pressure to buy.

Question 3

How long does installation take?

Accepted Answer

Most installations are completed in a single day. A typical home with shutters in several rooms usually takes between four and eight hours. We will give you a clear time estimate when we book your installation appointment.

Question 4

What is the lead time from order to installation?

Accepted Answer

Blinds can often be fitted within a week from placing your deposit, whereas shutters have a longer lead time due to the complexities of manufacturing. Rest assured, we will inform you of lead times when your order is placed.

Question 5

Are your shutters made to measure?

Accepted Answer

Yes — every shutter and blind we supply is made to measure for your specific windows. We do not sell off-the-shelf products. This ensures a perfect fit, a professional finish, and the best possible light control and insulation.

Question 6

What warranty do you offer?

Accepted Answer

We offer a ten-year warranty on all plantation shutters and a twelve-month guarantee on all installation work. Our poly shutters also carry a manufacturer warranty. Full details are available on our Warranty & Guarantees page.

Question 7

Can you fit shutters on bay windows?

Accepted Answer

Yes. Bay windows are one of our specialities. We can fit full-height, tier-on-tier, or café-style shutters across bay windows, with panels angled to follow the bay. We also offer specialist bay window blinds. Our surveyor will assess your bay and recommend the best approach.

Question 8

Do you offer motorised blinds?

Accepted Answer

Yes. We supply motorised blinds across most of our blind ranges, including roller blinds, Day & Night blinds, and roman blinds. Motorised options can be controlled via remote, wall switch, or integrated with a smart home system. They are particularly popular for large windows and hard-to-reach glazing.

Question 9

What areas do you cover?

Accepted Answer

We cover Dorset, South Somerset, and East Devon. This includes towns such as Dorchester, Bridport, Sherborne, Yeovil, Crewkerne, Axminster, Honiton, and the surrounding villages. If you are unsure whether we cover your area, please call us or send an enquiry and we will confirm.

Question 10

What is the difference between hardwood and poly shutters?

Accepted Answer

Hardwood shutters are made from real timber and offer a natural, premium look with excellent insulating properties. Poly (ABS polymer) shutters are moisture-resistant, making them ideal for bathrooms and kitchens, and they are also a practical choice for rooms with high humidity. Both are made to measure and available in a wide range of colours and finishes.

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